Help Centre

Find answers about orders, UK delivery, returns, boxing glove sizing, product care and choosing the right Tyke-ies fight gear.

  • How do I know if my order has been received?
  • Can I change or cancel my order?
  • What payment methods do you accept?
  • How much is UK delivery?
  • How long does UK delivery take?
  • Will I receive tracking for my order?
  • Do you offer faster delivery?
  • What is your return policy?
  • How do I start a return?
  • What if my product is faulty, damaged or incorrect?
  • Can I return a mouthguard?
  • When will I receive my refund?
  • Which Tyke-ies boxing gloves should I choose?
  • What boxing glove weights are available?
  • How should boxing gloves fit?
  • Do boxing gloves need breaking in?
  • Should I wear hand wraps with boxing gloves?
  • How do I choose the right size for Tyke-ies protective gear?
  • Does protective gear prevent all injuries?
  • How should I care for my boxing gloves?
  • Can I wash boxing gloves in a washing machine?
  • Where is Tyke-ies based?
  • Do you only deliver in the UK?
  • Are my payments secure?
  • How can I contact Tyke-ies?

Orders & Payment

How do I know if my order has been received?

Once your order has been placed successfully, you'll receive an order confirmation by email. Please check your spam or junk folder if you don’t see it in your inbox.

When your order has been dispatched, we’ll send you a shipping confirmation with your tracking information.

Can I change or cancel my order?

If you need to change or cancel an order, contact us as soon as possible at contact@tyke-ies.com.

We aim to process and dispatch orders quickly, so we may not be able to make changes once your order has been processed or dispatched.

Your statutory cancellation rights are not affected.

What payment methods do you accept?

The payment methods currently available to you will be displayed securely at checkout. Available payment options may vary depending on your device and the payment services available through our store.

UK Delivery

How much is UK delivery?

Standard UK delivery is FREE on orders over £25.

For orders of £25 or less, standard UK delivery is £4.99.

Any additional or faster delivery options available for your order will be displayed at checkout.

How long does UK delivery take?

Our standard UK delivery service is Royal Mail Tracked 48.

We aim to process and dispatch orders within 1 business day, with an estimated delivery time of 2–4 business days.

Delivery times are estimates and can occasionally be affected by carrier delays, severe weather, strikes or other circumstances outside our control.

Will I receive tracking for my order?

Yes. Tracking information will be provided when your order is dispatched, allowing you to follow the progress of your delivery.

Do you offer faster delivery?

Faster delivery options may be available at checkout.

The delivery services available to you, together with their prices and estimated delivery times, will be shown after you enter your delivery address.

Returns & Refunds

What is your return policy?

Tyke-ies offers a 30-day return policy, subject to the conditions in our Return & Refund Policy.

Returned products should generally be in the condition required under our Return & Refund Policy. Our 30-day return policy is in addition to any statutory consumer rights you may have.

How do I start a return?

Contact us at contact@tyke-ies.com before returning an item.

Please provide your order number, tell us which product you would like to return and briefly explain the reason for the return. We’ll provide you with the appropriate return instructions.

Please do not send products back without first contacting us.

What if my product is faulty, damaged or incorrect?

If your product arrives damaged, is faulty or you receive the wrong item, please contact us as soon as reasonably possible at contact@tyke-ies.com.

Include your order number and, where possible, photographs showing the problem. We’ll review the issue and explain the next steps.

Where a faulty or incorrect product needs to be returned, Tyke-ies will bear reasonable return costs where required by law. Your statutory consumer rights are not affected.

Can I return a mouthguard?

Because mouthguards are hygiene-related products, change-of-mind returns may not be accepted once applicable hygiene packaging or seals have been opened.

This does not affect your rights if the product is faulty, damaged or not as described.

When will I receive my refund?

Once your return has been received and approved, we’ll process the refund to your original payment method.

Your bank, card issuer or payment provider may take additional time to show the refund in your account.

Please see our Return & Refund Policy for full details.

Boxing Gloves

Which Tyke-ies boxing gloves should I choose?

Our boxing gloves are designed for different training styles and preferences.

SWIFT — Best suited to Muay Thai, kickboxing, clinching and mixed striking. It features hand-moulded multilayered padding with a firm, responsive impact feel and a moderate break-in.

AGILE — Our most boxing-focused and streamlined DX model, suited to boxing and technical pad work.

ELEGANT — Designed for boxers who prefer firmer wrist support and stability.

SLEEK — Our comfort-oriented glove, featuring Pin Dot PU Leather and an injected latex-moulded core.

Choose the Tyke-ies boxing glove that best suits how you train.

What boxing glove weights are available?

Tyke-ies boxing gloves are available in 10oz, 12oz, 14oz and 16oz.

Availability may vary depending on the model and colour.

How should boxing gloves fit?

Boxing gloves should feel snug and secure without painfully squeezing your hands.

Your fingers should sit comfortably inside the glove, your fingertips shouldn’t feel excessively compressed, and your hand shouldn’t move around significantly inside the glove.

Remember to allow enough space for hand wraps if you normally wear them when training.

Do boxing gloves need breaking in?

Some boxing gloves naturally soften and conform more closely to your hand with regular use.

For example, SWIFT has a moderate break-in and gradually moulds to your hand.

Allow your gloves to break in naturally through normal training. We don’t recommend deliberately crushing, excessively bending or otherwise trying to force the process.

Gear & Sizing

Should I wear hand wraps with boxing gloves?

Hand wraps are commonly worn underneath boxing gloves to provide additional support and protection for the hands and wrists.

Tyke-ies PURE Hand Wraps are traditional 4.5m boxing wraps, while KEEN Inner Wraps provide a quicker and more convenient alternative for training.

How do I choose the right size for Tyke-ies protective gear?

Check the sizing information on the relevant product page before ordering. Our protective equipment is available in different sizes depending on the product.

If you’re between sizes or unsure which size to choose, contact us at contact@tyke-ies.com and we’ll be happy to help.

Does protective gear prevent all injuries?

No item of combat-sports protective equipment can eliminate the risk of injury.

Protective gear is intended to provide protection appropriate to its design when correctly fitted and used. Boxing, kickboxing, Muay Thai, MMA and other combat sports inherently involve physical contact and risk.

Always train responsibly and follow the guidance of your coach, gym or relevant sporting organisation.

Product Care

How should I care for my boxing gloves?

After training, remove your boxing gloves from your training bag and allow them to air dry naturally.

Wipe away excess moisture with a clean cloth and store your gloves in a cool, dry and well-ventilated place.

Avoid leaving damp gloves sealed inside your gym bag for long periods, as moisture and poor ventilation can cause unpleasant odours and may shorten the life of your gloves.

Can I wash boxing gloves in a washing machine?

We do not recommend machine washing boxing gloves.

Machine washing and soaking can damage the glove materials, padding and construction. Regular wiping, natural drying and good ventilation are better ways to care for your boxing gloves.

About Tyke-ies

Where is Tyke-ies based?

Tyke-ies is operated by TYKE-IES LTD, a company registered in England and Wales.

Products sold through our UK store are held in UK stock and dispatched through our UK fulfilment operation.

Do you only deliver in the UK?

Our current store and delivery options are focused on the UK market.

As Tyke-ies grows, we may make our boxing and combat-sports equipment available in additional countries.

Are my payments secure?

Payments are processed through the secure payment services available through our Shopify store.

Tyke-ies does not normally receive or store your complete payment-card details.

For more information about how we handle personal information, please see our Privacy Policy.

How can I contact Tyke-ies?

If you need help with a product, sizing, an order, delivery or a return, you can contact us at contact@tyke-ies.com.

If your question relates to an existing order, please include your order number so we can help you more quickly.